IT Service Desk Manager at American School Of Creative Science
Industry
Technology / Software / Internet
About
Multi-talented technical and administrative professional with 7+ years of experience providing Software and Hardware Support, Documentation, QA Analysis, and Software Training in the legal, software, and social services industries.
飦� Help Desk & Support: Serve as technical expert, providing system administration and support for a multitude of software applications, network connectivity problems, and remote access issues by analyzing, troubleshooting, resolving, and when necessary, escalating problems reported by end-users.
飦� Document Processing: Draft, edit, proofread, and complete legal pleadings, complex spreadsheets, and visual presentation materials (PowerPoint slides, charts, graph...
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