Certified Business Analysis Professional, specializing in Marketing technology and Enterprise content management (ECM):
- Web experience management (focus on Adobe Marketing Suite (AEM, Campaign, Analytics), Sitecore Experience platform)
- Enterprise collaboration (SharePoint, Office 365)
- Digital asset management
I help customers identify and visualize business needs, create common understanding and come up with the solution that will satisfy the needs and ensure relevant customer experience. My goal is to make sure that the software serves the customer, not vice versa.
My experience extends to all phases of a project life cycle: initial presale analysis, customer engagement, definiti...
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