Total 5.2 years of Experience in Object Oriented Analysis and Design covering domains like Retail Banking (Deposits, Loans, Accounts), ERP/CRM (Oracle CRM OD, Sage CRM, CRMnext), Application Development, Customization and Implementation.
Currently working as Deputy Manager Business Analyst in Business Solution Group for Retail Branch Banking and Digital Application platform in HDFC Bank LTD
Conversant with CRM Applications (Lead Management, Account management, Campaign Management, Complaints Management Case Management, Analytics, Email Syndication), Business Strategy, Requirement gathering, Use Case Diagram, Activity Diagram, User Acceptance Testing.
Active experience of OOAD in Applic...
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