We provide a variety of services:
路 Analysis and design, implementation, training, and fine-tuning of call centers
路 Ongoing consulting in operating and performance improvement
路 Customer satisfaction surveys
路 Managing outsourcing relationships
路 Staffing level optimization
路 Dealing with outsourcing of the helpdesk issues
路 Helping companies with writing and implementing of Service Level Agreements
路 Help companies design and set a strategy framework of metrics
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
