Greater New York City Area, California United States
Sr. Manager, Experience Design Research Research at TD Ameritrade
Finance / Banking / Insurance
EarthLink Corporation, Pasadena CA
Sr. Usability/ Human Factors Design Engineer: Value Added Services Products
Nov 2004 - Sept 2007
•Usability lead on suite of VAS products; managed 6-8 products simultaneously; attended stakeholder meetings; ran research studies and tests; design recommendations
•Prototype for EarthLink’s new Personal Start Page with 3 tests on iterations
•Tests on web-based Photo management tool
•Test on EarthLink’s Security Portal
•Multivariate testing project on EarthLink’s Security Portal
Human Factors Int'l
Consulting Project Manager
June 2004 – October 2004
•Conducted user research and paper-prototype test on job applicants and recruiters using the AFLAC job web...