Summary of Skills and Accomplishments:
As a Manager I accomplished to better the results of my team in a significant way. When I started their average result of working within the Service Level Agreement was about 75%. Within three months I managed to get this up to 96%, saving the company a lot of money in financial penalties. Purely by being consistent and demanding, without forgetting to praise their achievements.
While working within the Asset management department I was a member of the project team for a big new client. I achieved to convince the skeptical client that they were in good hands by giving them a more personal attention (I spoke with them as much as possible in German to...
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