An innovative and analytical customer marketing and product development focused professional with 20 years’ experience in the personal lines insurance market notably in personal property, motor, travel and legal expenses insurance.
With operational and management experience in sales and customer service, data analysis, marketing and customer relationship management I have a number of years experience developing and bringing insurance propositions to market to both new and existing customers for a global ‘blue chip’ insurer in a B2C retail context. I have provided both strategic and operational direction with hands on experience in all facets of the product lifecycle covering research