- Expert-conseil en gestion de l鈥檈xp茅rience client (Formation chez Disney).
- Expert en gestion du changement et en projets de transformation organisationnelle (Formation 脿 Boston avec Dr Michael Hammer).
- Conf茅rencier et communicateur chevronn茅.
Specialties: - Gestion de l'exp茅rience client
- Gestion du changement
- Communications
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