Thorough understanding of Request management, Incident, Problem and Change management and business analysis regarding ITSM that is as stated above. BMC Remedy CMDB And Service Management
Process and Gap analysis and Advance Reporting skills and atomization knowledge applied at clients as requested through there expectations.
Advanced Crystal and SQL Reporting and Maintenance of Incident Change and Problem Management.
Advance Report Writing of informative data regarding Business requirements.
Thorough knowledge of Database technologies (SQL, Oracle, Sybase, DB2, Informix, AS400)
Thorough Knowledge of Server and Network Technologies