barbara@barbarahageman.com
STRATEGIC PERFORMANCE CONSULTANT IN LEADERSHIP, CUSTOMER SERVICE & CHANGE MANAGEMENT
Proven change management consultant on large projects ready to facilitate teams through business transformation and process documentation.
Experience includes:
-Process improvement, documentation, training design & deployment related to resolving critical and complex design & delivery issues across projects in finance, technology, sales operations, backroom banking operations, manufacturing, customer service and human resources
-Company--wide change management and organizational development efforts requiring mobilization of teams of 15 to 150+ from diverse backgrounds an...