Aris Key Account Manager: monitor, communicate, and review service quality with each of my clients. Aris tracks service performance every day, and each month we collate the information and provide clients with a Service Level Performance Report. As an account manager I will work with your (service level) Quality Manager to review performance, any incidents, issues, planned or proposed changes and to develop remedial and adaptive action plans. Using sound quality management principles and useful metrics my goal is to exceed all performance requirements and insure Aris understands our clients鈥� needs and is easy to work with. Customer service and account management support is a key part of ou
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