Professional and accomplished Senior Manager, highly motivated, proactive, results-oriented and tenacious, has successfully driven customer requirements within a retail and international telco environment.
Highly skilled in managing colleagues, customers and projects having held several key positions. An extensive working knowledge and experience of the Telecommunications industry including, the retail sector, mobile/ fixed networks, network design/topology and ITIL. A talent for balancing the demands of work, home and part time study by completing an MBA program.
• Represents and articulates customer perspectives at all levels within businesses by using customer insight to drive other.