o Define and monitor data and application availability for all BMC systems and applications and reports;
o Offer advanced administration of BMC systems and applications;
o Document and update processes and procedures in use for customer systems and applications;
o Provide expert management of IT application incidents, root cause analysis, management of problems and closure of recurring incidents
o Creating system requirements for support, and Testing of new products and systems functionality. Create
o high quality supportability requirements;
o Test the achievement of supportability requirements, once systems are delivered by vendors.
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
