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Bengaluru Area, India India

Business Operations Specialist (Learning) at Accenture

Finance / Banking / Insurance

• 11 years experience in the customer service industry which includes 8 years experience in the Banking Industry • Involved in both domestic and international transitions of various processes • Designing and developing training and development programs based on both the organizations and the individual’s needs. • Evaluation training and development programs • Extensive experience in recruitment, induction and training of new employees. • Extensive experience in sales coaching, behavioral and soft skills training, recruitment, induction and training of new employees. • Well versed in MIS reporting. A flexible Team Player with a proven ability to work successfully in a matrix reporting en...