About Outreach Financial Services. Mortgage investors and servicers can avoid hundreds of millions of dollars in losses by providing borrowers with counseling that lowers monthly spending and frees up cash. One of the major challenges faced today by mortgage investors and servicers is the inability to contact distressed homeowners. Many of these homeowners never communicate with their lenders, with national averages representing that in over 40% of foreclosure cases, the lender never makes a quality right person contact. We actively seek out each borrower by telephone, mail and in person. We continually communicate the case data with the servicer, as these efforts run a parallel track to any
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