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8 Gathering Views On Service Quality

14 years ago • 1099 Views

7 Communications And Problem Solving In Customer Service

14 years ago • 11093 Views

5 Understanding Customer Needs

14 years ago • 75625 Views

4 Strategy For Formulating A Plan

14 years ago • 1289 Views

3 The Nature Of Services

14 years ago • 29006 Views

2 What Is Customer Service

14 years ago • 2997 Views

1 The Service Industry

14 years ago • 895 Views

9 Coping With Challenging Customers

14 years ago • 7089 Views