Information Technologies' Engineer with Master鈥檚 Degree in Computer Science. Has strong experience designing and implementing IT solutions in different areas like
ERP, CRM, Analytical solutions for Business Intelligence, Collaborative platforms (Web portals, Intranets and Extranets) and IT Service Management solutions (with tools that supports ITIL v3 --- certificated since 2008-). Has experience leading and supporting small and big teams. Experience in operations management, considering business point of view (financial and added value criteria) and desigining and implementing methodologies for different processes like software development and technical support operations. Has valuable.
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