際際滷

際際滷Share a Scribd company logo
Challenge
 Dettol In India has been the gold standard
in protection. The brand has invested over
years consistently in building education in
healthy personal hygiene habits.
 Having enjoyed undisputed leadership the
outbreak of Swine Flu in the country
increased peoples sensitivity to the topic
and Dettol is faced with unprecedented
aggressive competitive onslaught trying to
leverage this situation
 Our challenge was to Protect the Brands
Leadership position despite of not having a
tactical swine flue led creative to counter
the competitive on-slaught.
 We had to do it fast and did not have the
luxury to wait for a new creative to be
produced
Source : Ministry of Health Statistics
Challenge
 Dettol In India has been the gold standard
in protection. The brand has invested over
years consistently in building education in
healthy personal hygiene habits.
 Having enjoyed undisputed leadership the
outbreak of Swine Flu in the country
increased peoples sensitivity to the topic
and Dettol is faced with unprecedented
aggressive competitive onslaught trying to
leverage this situation
 Our challenge was to Protect the Brands
Leadership position despite of not having a
tactical swine flue led creative to counter
the competitive on-slaught.
 We had to do it fast and did not have the
luxury to wait for a new creative to be
produced
Click on link for ministry of health TVC
Consumer Insights
 Consumers especially in the context of swine
flue scare were bombarded with claims on
germ protection. Brands were spending
exorbitant monies to get consumer attention.
However with such clutter of claims,
consumers though interested are skeptical, of
the various brands jumping on to the
bandwagon
 Neutral non profit pro-social platforms such as
those of the government are trusted more
due to their do good, neutral stance. They
have a trust element which the brand
advertisements lack.
 Dettol jumping on to this bandwagon so fast
was not just impossible but we felt may even
be detrimental. We had to find ways to be
part of this concern yet not seem to be
commercializing it like other brands.
Innovative Strategy
 In Sept the ministry of health (MOH) launched an
awareness/ prevention campaign across top news
and general entertainment channels. We simply
contacted all concerned channels and negotiated for
placement. Each spot were especially visualised to
dovetail into the original MOH campaign and played
back to back. It was one seamless communication
message  PROBLEM , PREVENTION SOLUTION.
 We thus succeded in creating a neutral/credible
medium that played out a message which lead
straight into a brand that addressed the problem
better than others. Dettol Being Endorsed by the
Indian Mediacal association added further to the
Official/Leadership credibility of the execution.
+
+
=
Final output in media for Dettol
Click
to
play
film
Lifebuoys Creative for Sept 09
Click to
play film
Accountability & Value
 Dettol has grown tremendously across varying
brand formats, in Sept alone the average sales
contribution increased more than 50%.There was a
30% increase in sales volumes for Dettol liquid
soaps widely perceived as potent against germ
protection. The competition lost 10% share
during the period of campaign (Sept 09)on liquid
handwash Vs last year. (Neilson retail audit)
 What is satisfying is that we not only held on but
Improved our position Vs competition in-spite of
lower SOVs.
 Understanding of consumer evaluation modes and
increasing skepticism due to other brands blatant
commercialization of the situation and leveraging
our brands core strengths innovatively is what we
believe delivered the results
Market Share
Relative share of ad Spends/Investments
Appendix
Ad

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Ad

Reckitt

  • 1. Challenge Dettol In India has been the gold standard in protection. The brand has invested over years consistently in building education in healthy personal hygiene habits. Having enjoyed undisputed leadership the outbreak of Swine Flu in the country increased peoples sensitivity to the topic and Dettol is faced with unprecedented aggressive competitive onslaught trying to leverage this situation Our challenge was to Protect the Brands Leadership position despite of not having a tactical swine flue led creative to counter the competitive on-slaught. We had to do it fast and did not have the luxury to wait for a new creative to be produced Source : Ministry of Health Statistics
  • 2. Challenge Dettol In India has been the gold standard in protection. The brand has invested over years consistently in building education in healthy personal hygiene habits. Having enjoyed undisputed leadership the outbreak of Swine Flu in the country increased peoples sensitivity to the topic and Dettol is faced with unprecedented aggressive competitive onslaught trying to leverage this situation Our challenge was to Protect the Brands Leadership position despite of not having a tactical swine flue led creative to counter the competitive on-slaught. We had to do it fast and did not have the luxury to wait for a new creative to be produced Click on link for ministry of health TVC
  • 3. Consumer Insights Consumers especially in the context of swine flue scare were bombarded with claims on germ protection. Brands were spending exorbitant monies to get consumer attention. However with such clutter of claims, consumers though interested are skeptical, of the various brands jumping on to the bandwagon Neutral non profit pro-social platforms such as those of the government are trusted more due to their do good, neutral stance. They have a trust element which the brand advertisements lack. Dettol jumping on to this bandwagon so fast was not just impossible but we felt may even be detrimental. We had to find ways to be part of this concern yet not seem to be commercializing it like other brands.
  • 4. Innovative Strategy In Sept the ministry of health (MOH) launched an awareness/ prevention campaign across top news and general entertainment channels. We simply contacted all concerned channels and negotiated for placement. Each spot were especially visualised to dovetail into the original MOH campaign and played back to back. It was one seamless communication message PROBLEM , PREVENTION SOLUTION. We thus succeded in creating a neutral/credible medium that played out a message which lead straight into a brand that addressed the problem better than others. Dettol Being Endorsed by the Indian Mediacal association added further to the Official/Leadership credibility of the execution. + + =
  • 5. Final output in media for Dettol Click to play film
  • 6. Lifebuoys Creative for Sept 09 Click to play film
  • 7. Accountability & Value Dettol has grown tremendously across varying brand formats, in Sept alone the average sales contribution increased more than 50%.There was a 30% increase in sales volumes for Dettol liquid soaps widely perceived as potent against germ protection. The competition lost 10% share during the period of campaign (Sept 09)on liquid handwash Vs last year. (Neilson retail audit) What is satisfying is that we not only held on but Improved our position Vs competition in-spite of lower SOVs. Understanding of consumer evaluation modes and increasing skepticism due to other brands blatant commercialization of the situation and leveraging our brands core strengths innovatively is what we believe delivered the results Market Share Relative share of ad Spends/Investments