An MBA educated, customer-focused Risk and Compliance senior manager, with a wealth of financial services industry expertise, developing and implementing operating models for Risk Management, Treating Customers Fairly/Conduct Risk, Retention, and Customer Experience programmes/projects. Also driving action and co-working across divisional, channel, multi-site and business unit boundaries, including Sales, Marketing, Operations and IT. Experienced in numerous business disciplines such as risk/controls, Compliance Audit and Governance, Change Management, Supplier Management, government departments and FCA. A dynamic and versatile operator with excellent relationship management skills and a...
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