Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Customer Success | Driving Adoption | Demonstrating Value | Maximizing ROI
Industry
Technology / Software / Internet
About
I help customers optimize their technology investments/solutions and drive measurable business value. Client advocate and effective communicator with experience building relationships across all levels and business units within enterprises.
Specialties: Customer Experience, CRM, Cloud Computing, SaaS, Account Management, Customer Success, Retention, Renewals, Up-Sell / Cross-Sell, CSAT, Knowledge Management, Consulting, Client Relations, Vendor Management, Project Management, Marketing Automation, Security, Contact Center, 3PL, and BPO.
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