Personal Information
Organization / Workplace
Greater Atlanta Area United States
Occupation
Implementation and Support Specialist
Industry
Logistics / Supply Chain
About
Handled customer phone calls dealing with software issues related to billing files, delinquent files, and other billing issues, using logmein, casystem, and sqlplus. Responsible for managing case load, while researching solutions to customer issues. Taught class on how to process tax routine program requests. Participated in client audit at customer location.
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