John Smith from Cambridge University Press calls English Home and asks to speak to Mr. Alyeni, but is told he is not available. The person taking the call offers to take a message, and John asks that Mr. Alyeni call him back later.
4. Mr. Alyenis office.Hatice is speaking. Hello! This is John Smith from Cambridge University Press.I would like to speak to Mr.Alyeni,please?
5. Im afraid Mr. Alyeni isnt in at the moment .Can I take a message?
6. Yes, Could you please ask him to call me later? All Right. Ill ask him to call you.
7. Asking for someone Could I speak to Mr. Alyeni, please? Can I speak to ..? I would like to speak to ..? Could you put me through to Mr. Alyeni,please?
8. Explaining Im afraid Mr.Alyeni isnt in at the moment. Im sorry he is in a meeting now. Im afraid he is on another line right now.
9. Putting someone on hold Hold on a moment,please. Just a moment, please. Could you hold the line, please? Hold the line,please.
10. Putting someone through One moment,please. Ill put you through. Ill connect you. Im connecting you now.
11. Taking message Can I take a message ? Would you like to leave a message ? Can I give him/her a message? Ill tell Mr. Alyeni that you called. Ill ask him/her to call you