鈥� Proficient in negotiating, implementing and maintaining service, software and hardware agreements with over 20 years of experience.
鈥� IT Service Management practitioner with 20 years of experience.
鈥� Proficient in project management with over 12 years of experience.
鈥� Proficient in analyzing, redesigning and implementing business processes.
鈥� ITIL v3 Foundations certified.
SKILLS
Management: Recruiting, Supervision, Training, Performance management, Policy and procedure development, Proposal development, Budget creation and administration, Statistical and analytical reporting.
Project Management: Project charter, Team charter, Risk management plan, Risk register, Project plan, Budge...
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