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Personal Information
Organization / Workplace
Greater Boston Area United States
Occupation
Sr. Director Product Marketing at Convergys
Industry
Technology / Software / Internet
About
Results-producing marketing professional with broad, proven experience in marketing, product management, operations, and engineering. Expertise: Product Marketing • Content Marketing • Product Management • New Product Development • Operations Management • Business Solutions Consulting • Team Management • Public Speaking and Sales Presentations Specialties: Customer Experience Management • Contact Center • Robotic Process Automation • CRM • Routing and CTI • Voice Portal/IVR • Speech/NLU • Mobile CX • Email and Web Customer Service • Agent Desktop • Unified Communications Applications
Contact Details