Results-producing marketing professional with broad, proven experience in marketing, product management, operations, and engineering.
Expertise:
Product Marketing 鈥� Content Marketing 鈥� Product Management 鈥� New Product Development 鈥� Operations Management 鈥� Business Solutions Consulting 鈥� Team Management 鈥� Public Speaking and Sales Presentations
Specialties:
Customer Experience Management 鈥� Contact Center 鈥� Robotic Process Automation 鈥� CRM 鈥� Routing and CTI 鈥� Voice Portal/IVR 鈥� Speech/NLU 鈥� Mobile CX 鈥� Email and Web Customer Service 鈥� Agent Desktop 鈥� Unified Communications Applications
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