Personal Information
Organization / Workplace
Greater Nashville Area United States
Occupation
ORGANIZATIONAL DEVELOPMENT AND TRAINING PROFESSIONAL
Industry
Human Resources / Recruitment
About
OD and training professional with 22+ years experience managing organizational initiatives that identify functional process gaps, drive performance improvement, and enhance talent management. This experience is supported by a Bachelor’s degree in Education, two Six Sigma green belts, and certification as a Service Excellence Trainer.
Training Management
- Proven track record for successfully empowering teams through coaching, effective feedback, mentoring, encouraging creativity, and rewarding efforts.
- Managed teams of various levels, including front-line representatives in call centers, back office operations, and shared service center environments and teams of highly-skilled train.
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