Customer service oriented with high level of experience. Working four years in Dubai Airport as Senior Customer Service Agent. During my carrier I have had opportunity to work with high standard airlines as Singapore Airlines, Turkish Airline, Egypt Air (Dubai), TAM Airlines, American Airlines and Air France (Brazil) and many others as demanding.
Customers have to be delighted and farewell happy and this is my target. I combine knowledge and pleasant attendance to delight customers.
Systems oriented: Sabre (Reservation), Amadeus (Reservation), Babel (checkin), Altea (checkin), dmacs GUI.
Office package
Social media
Blogger
Portuguese, English, Spanish (advanced) and Arabic (basic).
if...