Personal Information
Organization / Workplace
Orlando, Florida Area United States
Occupation
Owner at CTS Service Solutions
Industry
Consulting / Advisory
Website
Contact Details
Tags
customer experience
customer service
management
hero-class customer service
customer
customer experience design
holiday shopping
retail
user experience design
zappos customer experience
customer satisfaction
customer management
good customers
customer relationship management
clv
customer segmentation
retention rate
customer lifetime value
customer retention
new years resolutions
hiring
motivation
holiday crowds
employee empowerment
employee engagement
black friday
hacks
productivity
hacking
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