ISTQB Certified with over 7 years of experience in QA Process and customer support. Insightful knowledge of business process analysis and design, domain & technology expertise. Adept in understanding client鈥檚 needs/ enhancements, customization, software-related issues, and providing solutions in adherence to delivery schedules. I have a Comprehensive problem solving capabilities, excellent verbal and written communication skills, ability to deal with diverse nature of people diplomatically, and willingness to learn.
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