Technology services professional with over 20 years experience specializing in Customer Relationship Management (CRM) software. Enterprise, SMB and Nonprofit experience delivering architecture, migration, configuration, business analytics, and training.
Specialties:
• Salesforce.com Certified Consultant (Admin, Sales Cloud, Service Cloud Force.com Dev)
• Project Management Professional (PMP)
• Global training program development
• >12 years channel and alliance development experience.
• Sales methodology expertise includes Solution Selling.
• Change Management and Technology Adoption focused.
SaaS, Salesforce.com, CRM implementation