I work with world-class Strategist, UX, Development, and Delivery personnel by helping strategically position and create value-added experiences in next-gen digital presence and devices completely aimed at customer experience (CX). This includes analyzing and communicating the affect on an organization, both internally and externally. My main focus is on leading the strategy practice from the field to assist companies that are searching for this strategic insight, direction, and execution.
I consult with Fortune 500 companies in the following areas:
- Strategic Insight, Direction, and Execution
- Customer Experience (CX): analysis, education, action, and design
- Digital Strategy
- Org...
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