I am an established digital transformation consultant specialising in agile service delivery and product design. I have seasoned skills in both Agile management, and User Centred design and research. Over the last 15 years, I've helped companies, charities and the government create better, more engaging and innovative products and services. Using a tailored approach to product delivery – drawing on a toolkit of a wide range of agile methods and design methods to ensure these meet budgets, timeframes and most importantly user needs. Recently I have been engaged by big private sector brands such as Samsung, O2, Barclays, Sky, Boots and Santander. In the Public sector, I have worked across t...