I believe that the key to effective teams is the ability for a leader to listen first and then lead. Being able to listen to team members, their ideas, their expertise, and their passion enables a good leader to make the best decisions. Over the years I have learned that different people communicate in different ways and that a good leader learns to adjust to those ways of communicating rather than expecting others to adjust to him.
I have learned how to communicate to drive action. I have learned that the right words on social media can create real connections with a brand. The right words and pictures in an e-mail can spur people to give generously to a cause. In the same way, the.
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