鈥� Capacity & Performance prime engineer for Vzw CDMA California region delivering monthly reports for CDMA mobile network performance.
鈥� Promoted to team leader for quality assurance group since July 2012.
鈥� Provided high customer satisfaction levels to most important US mobile companies: Verizon Wireless, Sprint, Cricket, USCC, Revol, MidRivers, Coral, Metro PCS, becoming the de-facto process after any network intrusive activity.
鈥� Boosted team鈥檚 productivity, mentoring and chairing training sessions for 7 new employees. Ramped up and sustained team鈥檚 productivity and effectiveness along three years. (Average per year productivity: above 94%)
鈥� Authored five audit tutorial...
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