Summary of experience:
• 20+ years of software development experience
• 16 years of Contact Center industry experience
• 10 years of VoIP experience
• 10 years of Cisco ICM/IPCC/CVP experience
• 6 years of Genesys experience
• 5 years of services delivery experience
• 8 years of solutions architecture experience
• 6 years of sales consulting experience
• 2 years of product management experience
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