Personal Information
Organization / Workplace
Benicia, California, San Francisco Bay Area United States
Occupation
CTO
Industry
Technology / Software / Internet
Website
http://getsatisfaction.com
About
My career in product development and management spans 3 decades. I have experience in social business systems, digital media, eCommerce, web infrastructure, financial systems, and scientific computing. I started as a software engineer and have evolved into a multi-disciplinary product development executive.
I'm good at these things:
- Building lean, cross-functional product development teams
- Agile software engineering and management practices
- Product management, with an emphasis on incremental and continuous value delivery
- Technical communications, white papers, documentation, public speaking
- SaaS operations and 24x7 customer support
- Interaction design and software usability
Contact Details
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