STRATEGIC PLANNING:
Developed strategies, operational plans, compensation programs, KPIs, resulting in aggressive gross profit margins being exceeded and annual employee turnover less than 5%.
FINANCIAL MANAGEMENT:
Installed financial controls including cash flow planning, on-line forecasting and revenue & expense tracking resulting in actuals within +/- 5% of forecasts.
BUSINESS BUILDING:
Clients included American Express, 3M, Johnson and Johnson, Microsoft, DaimlerChrysler, and the Univ. of California.
Developed large regional banking marketing program that attracted C level leaders resulting in several million dollars in sales
OUTSOURCING AND OPERATIONS ...