Expert in Business Model Design and Leadership Development with 15 years鈥� experience working on dozens of million-dollar management system design, executive advisory, leadership development projects throughout Asia Pacific.
Result-driven management adviser with considerable experience in unlocking executive/talent potential and enhancing business performance for the companies of Fortune 500, Global 1000, China Fortune 500 and Hong Kong 1000 listing companies..
The World鈥檚 3rd patent inventor of the Customer Experience Management(CEM) methodology, a recognized Demand Chain Management book author, the pioneer researcher of service innovation & customer life value management. The
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