Personal Information
Organization / Workplace
Manchester, United Kingdom United Kingdom
Occupation
Experience Architect at Chelsea Apps Factory
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About
A longstanding Experience professional, leader and manager since 1992.
Fascinated by Lean Start Up and how it stimulates UX and innovation, the use of Data to drive what we do, and how Behavioural Science can help us design for people and business.
Expertise in:
* Strategic UX
* Innovation Methods and Customer Development
* Behavioural Design and Psychology
* Customer Journey
Clients includes HCL/Manchester United, Telegraph Media Group, Ladbrokes, Chelsea App Factory, The Times, Netflights, Westminster City Council, NowPensions, Makro, Lloyds TSB Insurance, Totesport, Laterooms.
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