Personal Information
Organization / Workplace
Cambridge, United Kingdom United Kingdom
Occupation
Head of Customer Support at Congenica
Industry
Medical / Health Care / Pharmaceuticals
About
An experienced senior manager with a successful background in leadership, team management and customer support gained within leading global high-tech organisations in the life science and diagnostic sectors.
Areas of Expertise
• Service and Support Management
• Strategic analysis, planning and leadership
• Developing people and teams
• Customer Experience management
• Cross functional collaboration
• New product introduction
• Laboratory set up and management
• Budget management
• Continuous Improvement and Change Management
• Next Generation Sequencing and microarray technologies
Contact Details
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