San Francisco Bay Area United States
Director, Shared Services System & Process Excellence
I am an experienced technical business executive who has successfully led global strategic initiatives across multiple industries and cross-functional organizations to deliver business results though digital platforms. I have a passion for process reengineering and customer experience using human centered design principles.
Specialties:
- Customer experience journey mapping
- Business process Re-engineering
- Six Sigma Green Belt
- Agile Software Development
- Presentation and sales to C level executives
- Consulting services management
- Team building passion