Global IT Service Desk & Service Management at Jacobs
Industry
Technology / Software / Internet
About
鈾� Global enterprise experienced support director with a history of delivering support services while lowering costs and increasing customer satisfaction.
鈾� Natural ability to effectively navigate the corporate landscape to leverage relationships ensuring customers鈥� expectations are exceeded and established goals are met.
鈾� Ability to introduce positive change making it a win for customers and employees
鈾� Top notch written and verbal communication skills
鈾� Excellent bilingual (Spanish/English) skills
鈾� Real time problem solver with excellent interpersonal and diplomacy skills
鈾� Efficiently perform reliable research using tools such as the internet and vendor resources
鈾� Leverage Gallup Str...
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