Project Manager in SAP project (R/3 and IS-U) for national public utilities, acting as Service Delivery Manager in Application Maintenance Serices.
Organizational Change Management Manager, I have interest also in Knowledge Management, Customer Relationship Management, Business Intelligence and Enterprise Resource Planning.
More than 15 years of experience in IT (eLearning, Change Management, Business Intelligence) and Project Management, in national and international projects. Thanks to these experience, I've acquired knowledge and skills about:
- project management
- training designing and coordination
- communication strategy designing and coordination
- Governance,Risk and Compliance...
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