際際滷

際際滷Share a Scribd company logo
Leadership Strategies and
        Practices
          Diahann A. Goode
Bachelors Capstone in Criminal Justice
               CJ499
           March 15, 2010
Organization Culture
 Embodies the identity of a social group
 Governs the way an organization processes
  information
 Culture could be negative or positive
 Negative culture
  *Thrives from lack of Supervision
  *Thrives from lack of Training
  * Could involve violation of employee rights
 Positive culture
  *Enables Officers to cope with negative job aspects
Identity of a social group
 Identified by its unique language
      *Use of metaphors
         ie. jail guard, cross watching

 Identified by the organizational uniform
       *Symbol of culture and pride

 How internal problems are solved
     * Solved by a ritual aspect
Information processing
 Passing the information by word of mouth
 Distribution of information by memo
 Venting via officer message boards
 Following Standards Operating procedures
 Following general orders
Negative Culture
 Joking with racial slurs
 Joking with sexual comments
 Stems from lack of training supervisors
 Stems from lack of training Officer
 Perpetuates from lack of discipline
   *Of Supervisory staff
    *Of subordinate staff
Positive Culture
 Fosters a coping mechanism for internal
  problems
 Enables unity among staff
 Support system for staff external problems
 Helps to maintain institution safety
Behavioral Theory
 Success of a leader depends on their behavior
 Assumes that Leaders can be made not born
 Leads to leadership development
 Behavior can be changed by positive
  reinforcement
 Behavior can be changed with repeated practice.
Developing leaders

 By training them in all job duty aspects
 Increasing job responsibilities
 By encouraging interest in promotions
 Giving subordinates formal training opportunities
 Positive reinforcement for a job well done.
Positive reinforcement

 Promotions to supervisor are other jobs
 Certificates of achievement
 Compliments on good performance
 Trust with important assignments
 Positive critisim with follow up training
Leadership Practices
 To promote the mission of the Institution


 Consistent in the application of policy and
 procedure

 Consistently communicate the mission of the
 institution

 Ensure the law is follwed
Subordinate staff expectations
 To be treated fairly
 Supervisor be well versed in rules and regulations
 Give proper orders in an emergency situation
 Follow the Collective Bargaining agreement
Communications
 Verbal and non verbal communication skills.
 Benefits of active listening
 Rumor control
 Communication skills in conflict resolution
 Must develop good public speaking skills
 Understands effective communication techniques
  when dealing with the media
 Understands agency's policy on dissemination of
  information
 (More and Miller 2007)
Complete Evaluations
Competent evaluations will have..
1. Ability to be firm, fair, and impartial when dealing
   with others
2. Orientation to and understanding of the personal
   evaluation process.
3. Self confidence in making judgments about
   strengths and weaknesses of other people.
4. Human relations and communication skills
5. Capacity to emphasize with subordinates
6. Knowledge of the assigned task performed by the
   employer.
7. 7 Training as an evaluator.( More and Miller 2007)
Planning and Community
relations
 Community a positive outlook on Law
    Enforcement
   Aids in the reporting of crimes
   Improves communication between Law
    enforcement and community.
   Law enforcement becomes a positive role model
    for children
   Aids in unity of the community
How to developed Community
relations
 Presence in the Community
  Walking Beats
  Patrol car present

 Law Enforcement in Schools
    Example D.A.R.E.
 Community meeting
   CAPS

 Volunteer work
    Breast Walk
Other methods of Community
relations
 Having a community relations officer


 Ensuring Officer can handles needs of ethnic
  communities
       Ex. Assigning an officer with the same
  ethnicity
 Trained in the cultural of that ethnicity
     Example: what that culture sees as
  disrespectful
Planning


    Allows for prompt action in an emergency


  Ensure all Law enforcement knows policy and
                    procedure

            Ensures staff coverage


  Allows for unordinary situation to be handled
Examples of Planning
 Plan for potential escape
 Outbreak of a viral infection
 Natural disaster
  ie Snow storm
 Institutional emergencies
  ie power outage
 Riots
Escape
 Roll playing
 Equipment ready
 Proper notification through chin of command
 Secure of escape route
 Proper investigation
References
 Goode, Diahann, Culture in My Organization, Organizational
  communcation course, October 4, 2010

 Paoline, Eugene A., Rethinking Police Culture: Officers'
  Occupational Attitudes
  Criminal Justice, LFB Scholarly Publishing LLC

 http://changingminds.org/disciplines/leadership/theories/be
  havioral_theory.htm

 http://teachnet.edb.utexas.edu/~lynda_abbott/Behavioral1
  .html

 More and Miller, Effective Police Supervision, Anderson
  Publishing

More Related Content

Leadership strategies and practices

  • 1. Leadership Strategies and Practices Diahann A. Goode Bachelors Capstone in Criminal Justice CJ499 March 15, 2010
  • 2. Organization Culture Embodies the identity of a social group Governs the way an organization processes information Culture could be negative or positive Negative culture *Thrives from lack of Supervision *Thrives from lack of Training * Could involve violation of employee rights Positive culture *Enables Officers to cope with negative job aspects
  • 3. Identity of a social group Identified by its unique language *Use of metaphors ie. jail guard, cross watching Identified by the organizational uniform *Symbol of culture and pride How internal problems are solved * Solved by a ritual aspect
  • 4. Information processing Passing the information by word of mouth Distribution of information by memo Venting via officer message boards Following Standards Operating procedures Following general orders
  • 5. Negative Culture Joking with racial slurs Joking with sexual comments Stems from lack of training supervisors Stems from lack of training Officer Perpetuates from lack of discipline *Of Supervisory staff *Of subordinate staff
  • 6. Positive Culture Fosters a coping mechanism for internal problems Enables unity among staff Support system for staff external problems Helps to maintain institution safety
  • 7. Behavioral Theory Success of a leader depends on their behavior Assumes that Leaders can be made not born Leads to leadership development Behavior can be changed by positive reinforcement Behavior can be changed with repeated practice.
  • 8. Developing leaders By training them in all job duty aspects Increasing job responsibilities By encouraging interest in promotions Giving subordinates formal training opportunities Positive reinforcement for a job well done.
  • 9. Positive reinforcement Promotions to supervisor are other jobs Certificates of achievement Compliments on good performance Trust with important assignments Positive critisim with follow up training
  • 10. Leadership Practices To promote the mission of the Institution Consistent in the application of policy and procedure Consistently communicate the mission of the institution Ensure the law is follwed
  • 11. Subordinate staff expectations To be treated fairly Supervisor be well versed in rules and regulations Give proper orders in an emergency situation Follow the Collective Bargaining agreement
  • 12. Communications Verbal and non verbal communication skills. Benefits of active listening Rumor control Communication skills in conflict resolution Must develop good public speaking skills Understands effective communication techniques when dealing with the media Understands agency's policy on dissemination of information (More and Miller 2007)
  • 13. Complete Evaluations Competent evaluations will have.. 1. Ability to be firm, fair, and impartial when dealing with others 2. Orientation to and understanding of the personal evaluation process. 3. Self confidence in making judgments about strengths and weaknesses of other people. 4. Human relations and communication skills 5. Capacity to emphasize with subordinates 6. Knowledge of the assigned task performed by the employer. 7. 7 Training as an evaluator.( More and Miller 2007)
  • 14. Planning and Community relations Community a positive outlook on Law Enforcement Aids in the reporting of crimes Improves communication between Law enforcement and community. Law enforcement becomes a positive role model for children Aids in unity of the community
  • 15. How to developed Community relations Presence in the Community Walking Beats Patrol car present Law Enforcement in Schools Example D.A.R.E. Community meeting CAPS Volunteer work Breast Walk
  • 16. Other methods of Community relations Having a community relations officer Ensuring Officer can handles needs of ethnic communities Ex. Assigning an officer with the same ethnicity Trained in the cultural of that ethnicity Example: what that culture sees as disrespectful
  • 17. Planning Allows for prompt action in an emergency Ensure all Law enforcement knows policy and procedure Ensures staff coverage Allows for unordinary situation to be handled
  • 18. Examples of Planning Plan for potential escape Outbreak of a viral infection Natural disaster ie Snow storm Institutional emergencies ie power outage Riots
  • 19. Escape Roll playing Equipment ready Proper notification through chin of command Secure of escape route Proper investigation
  • 20. References Goode, Diahann, Culture in My Organization, Organizational communcation course, October 4, 2010 Paoline, Eugene A., Rethinking Police Culture: Officers' Occupational Attitudes Criminal Justice, LFB Scholarly Publishing LLC http://changingminds.org/disciplines/leadership/theories/be havioral_theory.htm http://teachnet.edb.utexas.edu/~lynda_abbott/Behavioral1 .html More and Miller, Effective Police Supervision, Anderson Publishing

Editor's Notes

  • #10: Knowledge of Policy, Procedure and the Union Contract. Knowledge is very important and gives subordinates confidence that you know your job and that your knowledge will help support them. The success or failure of the Police departments labor relations effort will depend on the intelligence, knowledge, skill and dedication of the men and woman selected to serve as first time supervisors. (More and Miller 2007
  • #11: In Law enforcement there are laws that have to followed in regards to inmates and staff. Supervisorty staff must know the actions that take in refernce to the laws of both.
  • #12: Staff are not only there just to follow orders. They should be made part of a team and treated with respect and within the confines of the law and their contract.
  • #13: Law enforcement has problems with effectively communicating. Especially supervisors to subordinates. This is an important skill and should be practiced.
  • #14: Evaluation are a way to evaluate your staff and aid them in correction of any deficiencies or compliant accomplishments
  • #15: These are the most positive aspects of Planning and commuity relations.
  • #16: Dare-Drug abuse resistance educationCAPS- Chicago Alternative and Policing Strategy
  • #17: Some cultures the older family members will not learn to speak the English language. There children will learn and Often have translate. It would be disrespectful to address the child even though the child is the one translating.
  • #18: Example. My department prepared for the snow storm by having a plane of action that dealt with shortage of staff, discharges of inmates, Employee emergency housing.
  • #19: Planning allows for controlled chaos. It also keeps the instituion and th individuals safe from harm.