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15864 Why Qwest Different Mm

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dickcraigson

Qwest differentiates itself from competitors in three key areas: its reliable network, ease of doing business, and customer support. The network ensures 99% uptime and optimal performance. Qwest provides easy online tools for invoice management and trouble reporting. Customers also praise Qwest's local account teams that create customized solutions and ensure expert service and support.

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WHAT MAKES QWEST DIFFERENT? OUR NETWORK EASE OF DOING ACCOLADES BUSINESS WITH QWEST Industry leading SLAs 2009 ATLANTIC-ACM Business Connectivity Qwest provides 99% invoice accuracy Qwests Network Management Center Report Card voted Qwest the best-in-class ensures that our full suite of network, QControl速 is a free, secure, self-service carrier among incumbent/interexchange data and voice services are performing Web portal that enables quick, easy and carriers in: optimally24 hours a day, 7 days a week, safe management of invoices, network con- Enterprise Data Value 365 days a year figuration/statistics and trouble reporting Enterprise Voice Value Powerful enough to support a wide range Range & quality of data/voice solutions that save you time and resources including Sales Reps of innovative, enterprise-class solutions enhancements and managed services that Billing simplify your business SMB Data Value ACCOUNT & Dont just listen to us, we have hundreds Network Performance SUPPORT TEAMS of testimonials that show the benefits our customers receive when they partner with Customer Service Provide a complete team, from a local Qwest Provisioning Account Manager to a Sales Engineer, to additional support from our Qwest net- In the four years of the Business Connectivity work staff study, Qwest was the only service provider to OUR LEADERSHIP win this many top rankings from customers. Listen to needs and create custom solu- tions based on each customers unique Qwest is a time-tested, reliable alterna- business requirements tive to smaller, less diverse providers FINANCIAL STABILITY Ensure expert service resolution, both pre- Qwest has the ideal combination of local sale and post-sale know-how and personalized service to Business Markets segment reported help you grow, regardless of the size of your revenue of $1.0 billion or 1% YOY growth business Enterprise revenue growth continues to outperform the industry Year To Date Qwest has generated $1.0 billion in Adjusted Free Cash Flow* *Adjusted Free Cash Flow is a non-GAAP financial measure. Please see our recent public filings with the SEC for important information about this measure. You can find copies of these filings on our website at qwest.com/about/investor. Availability of Qwest services varies. Please refer to the following for availability details: qwest.com/legal/docs/availability.pdf. Copyright 息 2010 Qwest. All Rights Reserved.

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15864 Why Qwest Different Mm

  • 1. WHAT MAKES QWEST DIFFERENT? OUR NETWORK EASE OF DOING ACCOLADES BUSINESS WITH QWEST Industry leading SLAs 2009 ATLANTIC-ACM Business Connectivity Qwest provides 99% invoice accuracy Qwests Network Management Center Report Card voted Qwest the best-in-class ensures that our full suite of network, QControl速 is a free, secure, self-service carrier among incumbent/interexchange data and voice services are performing Web portal that enables quick, easy and carriers in: optimally24 hours a day, 7 days a week, safe management of invoices, network con- Enterprise Data Value 365 days a year figuration/statistics and trouble reporting Enterprise Voice Value Powerful enough to support a wide range Range & quality of data/voice solutions that save you time and resources including Sales Reps of innovative, enterprise-class solutions enhancements and managed services that Billing simplify your business SMB Data Value ACCOUNT & Dont just listen to us, we have hundreds Network Performance SUPPORT TEAMS of testimonials that show the benefits our customers receive when they partner with Customer Service Provide a complete team, from a local Qwest Provisioning Account Manager to a Sales Engineer, to additional support from our Qwest net- In the four years of the Business Connectivity work staff study, Qwest was the only service provider to OUR LEADERSHIP win this many top rankings from customers. Listen to needs and create custom solu- tions based on each customers unique Qwest is a time-tested, reliable alterna- business requirements tive to smaller, less diverse providers FINANCIAL STABILITY Ensure expert service resolution, both pre- Qwest has the ideal combination of local sale and post-sale know-how and personalized service to Business Markets segment reported help you grow, regardless of the size of your revenue of $1.0 billion or 1% YOY growth business Enterprise revenue growth continues to outperform the industry Year To Date Qwest has generated $1.0 billion in Adjusted Free Cash Flow* *Adjusted Free Cash Flow is a non-GAAP financial measure. Please see our recent public filings with the SEC for important information about this measure. You can find copies of these filings on our website at qwest.com/about/investor. Availability of Qwest services varies. Please refer to the following for availability details: qwest.com/legal/docs/availability.pdf. Copyright 息 2010 Qwest. All Rights Reserved.