I am an ambitious, self-made, work alcoholic, Result oriented. I believe in success through a combination of Smart & Hard work with a dedication and gaining Wisdom through informal education or external sources, but not just believe in certificates.
Over 5 years of work experience in the BPO/ITES industry, managing the Customer Service and Tech Support Operations being into different roles & responsibilities and over 3 years of work experience in the IT industry managing the BW/BI Apps as Business Analyst. The expertise & hands-on includes Business Analytics, Data Management, Problem Solving, Client Relationships, SLA Delivery, Resource Management and Employee Engagement among other skil...
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