Creating emotional connections to get happy customers > No-nonsense Social Business advice
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About
Experienced leader with a powerful digital media baggage, after of 20+ years surfing advertising, digital marketing, customer experience, social business and everything in between.
Proven track-record managing multi-national Social Media teams, which have received 40+ recognitions and awards or its quality and efficiency. Including:
- Socialbakers 鈥淪ocially Devoted鈥�
- 3rd most responsive brand globally amongst Interbrand鈥檚 Top 100
- Simply Measured Ranked #2 across all industries for 鈥淏est-In-Class鈥� customer service on Twitter
- Featured on Twitter鈥檚 Customer Service Playbook as one of the Top 5 success stories of 2015 > http://bit.ly/TW4CustServPlay
- Most recent podcast interview fea...
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social mediacustomer servicedigital marketingcustomer experiencemarketinginternetsmall businessroisocial media strategysocial businessjobjob searchentrepreneurstrategyfinlandcustomer supportsocial customer servicecommunityengagementsocial carejobssocial media marketingaibusinessamchamartificial intelligencecxdigital
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