A superb leader skilled at building cohesive, high-performance teams, I lead with an engaging style that breaks down barriers to success and inspires team members to do their best work.
My unique value can be summed up in three simple points:
鈻� EXPERTISE in building and leading customer service organizations, call center operations and contact management functions.
鈻� FOCUS on -efficient solutions that boost department moral and customer satisfaction.
鈻� PASSION for rooting out and correcting inefficiencies, restoring order and organization, and rebuilding customer trust.
AREAS OF EXPERTISE
Healthcare / Managed Care
Project and Program Management
Workforce Management/ Optimiz
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