David A. Marca is Online Faculty and Ground Faculty for the University of Phoenix. His six books and 27 papers cover e-Business, business process reengineering, and software engineering. He holds a patent in workflow technology. His latest book is “Open Process Frameworks: Patterns for the Adaptive e-Enterprise." David is also the Founder of OpenProcess, Inc. – an e-Business consulting firm since 1997. He has consulted in Italy, Norway, Mexico and the United States. David is a member of IEEE, ACM and PMI. He is the Secretary for the IEEE Madison Section. He is also the co-chair of the International Conference on e-Business (ICE-B).