際際滷

際際滷Share a Scribd company logo
Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Retail Strategy | End-to-End Customer Experience | Digital Strategy & Transformation | Change Management
Industry
Retail
Website
About
I am an experienced GM with a background in B2C sales, operational improvement, and marketing, with strengths in the startup of new initiatives within existing organisations that deliver incremental growth. I have a demonstrated ability to couple customer insight, financials, statistical analysis and business insight to build teams that improve customer experience while delivering cost reduction and margin improvement. I have a hands-on approach to leadership and building customer-first teams, whether as direct reports, or in combination with cross-functional teams and 3PLs. I love all things retail, digital, cycling and am inspired by the emerging use of technology in education and ...
Contact Details

Presentations(2)油

ThoughtWorks Live China - 5 Ways to a Winning Customer Experience
ThoughtWorks Live China - 5 Ways to a Winning Customer ExperienceThoughtWorks Live China - 5 Ways to a Winning Customer Experience
ThoughtWorks Live China - 5 Ways to a Winning Customer Experience
eCommerce Expo Melbourne - Engaging your Customers
eCommerce Expo Melbourne - Engaging your CustomerseCommerce Expo Melbourne - Engaging your Customers
eCommerce Expo Melbourne - Engaging your Customers