I am an experienced GM with a background in B2C sales, operational improvement, and marketing, with strengths in the startup of new initiatives within existing organisations that deliver incremental growth.
I have a demonstrated ability to couple customer insight, financials, statistical analysis and business insight to build teams that improve customer experience while delivering cost reduction and margin improvement.
I have a hands-on approach to leadership and building customer-first teams, whether as direct reports, or in combination with cross-functional teams and 3PLs.
I love all things retail, digital, cycling and am inspired by the emerging use of technology in education and ...